Your column, "The loser," in our May issue is one of the finest columns S&VC has ever published. I myself have argued this point with colleagues many times, often forlornly, saying to contractors, "Don't complain to me of that other system that's not going to work.' If it's not going to work, you'll have another bite at the same apple in a couple of years."
You have added to my own thinking a new idea truly worth the price of admission: volunteer to see the customer receives what he's paying for. This is great stuff!
Ted Uzzle, Editor
S&VC Magazine